Business and Professional Services
Costco, Med Assets, and the Wilkinson Corporation are all taking advantage of the Yakima region’s favorable environment for backoffice operations. The region’s skilled labor force and local training institutions provide the critical talent this industry needs to thrive. Along with great talent pool, Yakima County’s attractive real estate options, beefy telecommunications infrastructure, and relatively low operating costs make it a smart choice for expanding backoffice companies. To get our Business and Professional Services industry packet click here.
| 509.575.1140 | info@ycda.com |
| The region enjoys a high quality available workforce – over 80,000 workers live within 15 minutes of Yakima. The metro area is a relatively untapped community for backoffice employers. Current call center employment represents 0.15% of labor force. |
| Well developed cadre of workers and managers as a result of previous call center operations (ex. Whirlpool). |
| Excellent telecommunications infrastructure – digital switches, fiber-based service, long distance POP’s |
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Business and Professional Services Firms
| COMPANY NAME | LOCATION | SERVICE |
|---|---|---|
| Costco Corporation | Yakima | Inbound Customer Service Center |
| Med Assets | Yakima | Medical Coding & Claim Center |
| Wilkinson Corporation | Yakima | Real Estate Investments |
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Business and Professional Services Supporting Companies
| COMPANY NAME | LOCATION | PRODUCT |
|---|---|---|
| CenturyLink Communications | Yakima | Telecommunications & Internet |
| FairPoint Communications | Selah | Telecommunications & Internet |
| Integra Telecom | Yakima | Telecommunications & Internet |
| Alliant Communications | Yakima | Computer/Telephone Equipment & Networking |
| Parsec Computer Corporation | Yakima | Computers and Networking |
| Automat Vending Company | Yakima | Vending Machines/Food Service Support |
| Cintas | Yakima | Facility Services & Supplies |
| Intermountain Cleaning Service | Yakima | Janitorial Service |
| MSI Construction | Yakima | General Contractor / experience in call center TI’s |
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Employment & Wage Data
| OCCUPATION | # OF EMPLOYEES | MEAN HOURLY |
|---|---|---|
| First Line Supervisors – Office/Administrative Support | 760 | $24.37 |
| Human Resource Manager | 150 | $24.55 |
| Bookkeeping, Accounting, Auditing | 1,270 | $17.44 |
| Payroll/Timekeeping Clerk | 160 | $17.21 |
| Office Clerk, General | 1,560 | $13.62 |
| Training & Development Specialists | 60 | $22.93 |
| Network and Computer Systems Administrators | 160 | $28.42 |
| Customer Service Representatives | 570 | $14.78 |
| Telemarketers | N/A | $12.36 |
| Source: Bureau of Labor Statistics, May 2010 |
http://chamber.yakima.org/list/Member/intermountain-cleaning-service-inc-yakima.htm
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